AI chat
Knocket
Unify web, mobile, and Telegram support with an AI-powered contact layer
What is Knocket?
Knocket is a free contact layer designed for developers and creators, unifying user conversations from web, mobile apps, and Telegram into a single inbox.It eliminates the friction of switching between platforms, allowing teams to manage all user inquiries in one calm space.
The product offers three primary surfaces: a Web Widget that requires just one script tag for any site, a Mobile Widget SDK for iOS and Android apps, and a customizable, shareable Contact Page.No matter where users initiate contact, messages converge in one backend.
Knocket features a built-in AI agent that supports uploading documents and FAQs.The AI automatically answers routine questions and seamlessly hands off conversations to human agents when necessary.Additionally, it enables direct replies via Telegram, facilitating real-time communication across channels.
Key features
- Unified OmnichanConsolidate conversations from web, mobile apps, Telegram, and email into one interface, eliminating the need to switch tabs.
- Smart AI AgentUpload documents and FAQs to let AI handle routine queries automatically, handing off to humans only when necessary.
- Quick Web WidgetEnable live chat on WordPress, Shopify, React, or plain HTML sites by simply pasting a single script tag.
- Native Mobile ExEmbed chat functionality into iOS and Android apps using the WebView SDK for a seamless, native feel.
- Telegram Two-WayReply directly to user messages within Telegram, with Knocket keeping the conversation connection synchronized in real time.
- Shareable ContacCreate a personalized link-in-bio style page with your details and live chat, published with a single click.
How to use it
- Choose your surface: Select between the Web Widget, Mobile Widget, or a shareable Contact Page based on your needs.
- Configure the experience: Set the welcome message, brand tone, and availability hours.
- Connect AI: Upload relevant documents and FAQs to provide the AI agent with necessary knowledge.
- Integrate channels: Connect Telegram, email, and other channels to ensure message synchronization.
- Go live: Start receiving messages and reply from the unified inbox or let the AI handle them.
Where it fits
- SaaS & SoftwareProvide instant support during trials to help users resolve technical issues and drive conversion.
- eCommerceIntercept cart abandoners with real-time chat to answer questions about orders and shipping.
- Creators & PersoUse the Contact Page as a Linktree alternative, allowing fans to reach out directly via chat.
- Startup TeamsEstablish MVP feedback loops at zero cost, collecting product suggestions directly from early users.
Pricing and free quota
Pricing and any free quota follow the official site.
Who it is for
- Indie Developers
- Startup Founders
- Content Creators
- Small Support Teams
- eCommerce Sellers
FAQ
Which platforms does Knocket support?
It supports Web (via script embed), iOS and Android mobile apps (via SDK), as well as Telegram and email channels.
How does the AI agent work?
You can upload documents and FAQs; the AI learns from this knowledge to answer user queries automatically and hands off to humans when needed.
Do I need a credit card to start?
Knocket emphasizes its free tier, typically allowing users to sign up and use core features without immediate payment; check the official site for specific policies.
Can I customize the chat widget appearance?
Yes, you can configure the welcome message, color tone, and availability settings to match your brand style.